Guest experiences and reviews
Curious how other guests experienced their stay with Wens Chalets? We are pleased to share reviews from guests who have previously stayed in one of our catered chalets. After their stay, they receive a survey from us in which we ask them to share their experience and feedback. You can find their responses below.
Another great holiday. Good reception in the chalet and on the slopes!
The holiday in Raeterhof was very enjoyable. Lisa and Peggy are incredibly hospitable and cook delicious meals. It was nice that they were flexible with the times when we were in the Hexenalm a bit longer;) very relaxed with a large group!
Wens Chalets has a great formula, which is otherwise difficult to find in the Serfaus-Fiss-Ladis ski area. Large houses with staff who provide breakfast, dinner and drinks. We were in Raterhoff with a group of 21 last week, and really enjoyed ourselves! The staff, Peggy and Lisa, were fantastic. Anything we wanted could be arranged and they were very thoughtful and helpful.
Our hostesses were great. We lacked nothing. The food served in the evening is varied. Varied dishes were also cooked for the vegetarian among us. The location of this chalet is top. Most bathrooms have been renewed, as have the beds.
For the 8th time in a row again the New Year's week enjoyed the perfectly located Chalet Räterhof and for the 3rd time in a row an unbeatable staff! What an absolute joy to have such a wonderful and carefree week every year. We hope to be able to do this in the long run.